HP Z4 G4 User Manual

System setup utility reports unprogrammed EEPROM.
Cause Solution
Unprogrammed EEPROM. Contact an authorized service provider.
Solving memory problems
If you encounter memory problems, some common causes and solutions are listed in the following table.
CAUTION: Power may still be supplied to the DIMMs when the computer is turned o (depending on
the Management Engine (ME) settings). To avoid damage to the DIMMs or the system board, you must unplug
the computer power cord before attempting to reseat, install, or remove a memory module.
For those systems that support ECC memory, HP does not support mixing ECC and non-ECC memory.
Otherwise, the computer will not boot the operating system.
NOTE: The memory count will be aected by congurations with the Management Engine (ME) enabled. The
ME uses 8MB of system memory in single channel mode or 16MB of memory in dual-channel mode to
download, decompress, and execute the ME rmware for Out-of-Band (OOB), third-party data storage, and
other management functions.
System will not boot or does not function properly after installing additional memory modules.
Cause Solution
A memory module is not installed in the DIMM1 or XMM1 socket. Ensure that a memory module is installed in the DIMM1 or XMM1
socket on the system board. This socket must be populated with a
memory module.
Memory module is not the correct type or speed grade for
the system or the new memory module is not seated properly.
Replace module with the correct industry-standard device for
the computer. On some models, ECC and non-ECC memory
modules cannot be mixed.
Out of memory error.
Cause Solution
You have run out of memory to run the application. Check the application documentation to determine the memory
requirements.
Memory count during POST is wrong.
Cause Solution
The memory modules may not be installed correctly. Check that the memory modules have been installed correctly and
that proper modules are used.
60 Chapter 6 Troubleshooting without diagnostics

HP Z4 G4 Specifications

General

Tcase	65 °C
Bus type	QPI
Stepping	U0
Processor cache	8.25 MB
Processor cores	6
Processor model	W-2133
System bus rate	0 GT/s
Processor socket	LGA 2066 (Socket R4)
Processor threads	12
Processor codename	Skylake
Processor frequency	3.6 GHz
Processor lithography	14 nm
Processor manufacturer	Intel
PCI Express slots version	3.0
Processor boost frequency	3.9 GHz
Processor operating modes	64-bit
ECC supported by processor	Yes
PCI Express configurations	1x16, 1x4, 1x8
Thermal Design Power (TDP)	140 W
Number of processors installed	1
Maximum number of PCI Express lanes	48
Memory types supported by processor	DDR4-SDRAM
Memory clock speeds supported by processor	1600, 1866, 2133, 2400, 2666 MHz
Memory bandwidth supported by processor (max)	85.3 GB/s
Maximum internal memory supported by processor	512 GB
Operating system installed	Windows 10 Pro for Workstations
Memory slots	8x DIMM
Internal memory	16 GB
Memory channels	Quad-channel
Memory clock speed	2666 MHz
Maximum internal memory	256 GB
Memory layout (slots x size)	2 x 8 GB
HDD speed	7200 RPM
RAID levels	0, 1, 5, 10
HDD capacity	1000 GB
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
HDD interface	SATA
SSD interface	PCI Express
Storage media	HDD+SSD
Optical drive type	DVD-RW
Card reader integrated	No
Total storage capacity	1256 GB
Discrete graphics card model	Not available
Power supply	1000 W
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	10
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity	0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity	2
Sustainability certificates	ENERGY STAR
Chassis type	Tower
Product color	Black
Country of origin	China
Intel® vPro™ Platform Eligibility	-
Audio chip	Realtek HD ALC221
Product type	Workstation
Motherboard chipset	Intel® C422
Scalability	1S
Processor code	SR3LL
Processor ARK ID	125040
Processor package size	45 x 52.5 mm
Supported instruction sets	AVX, AVX 2.0, AVX-512, SSE4.2
Intel Identity Protection Technology version	1.00

Weight and Dimensions

Depth	445 mm
Width	169 mm
Height	386 mm
Weight	10200 g