~~M
3276/3278
Problem Report Form
Unit
Idernilieation
Unit
Type 3276 3278 (circle one)
Una
Seri~1
Number
Telephone Number
Dale
and
T,me
Reported
by
1
Record
the
step
number
where
you
detected
the
failure
~
~
:
~
:;;
Q
- -
~--
$tepNumber
2 Circle all
01
the
followrng
symbol,
thaI
are
displayed
in the
Operato.
Information
Area
of
the
falling display
station(s):
Note:
Ifnota
BI
ora
iii!
,recordthesymbo'-
Subsystem
ReadY
__
E!1
or
iii!
__
If
one
of
these
three
wmbol.
is
displayed,
insert
the 2·
or
3~jgit
code
following
the
symbol
Host Conflecljon
__
.!!.
or
1.
(
Comm,",,,,",,
P,o""m_
-"n-
Display Station
Problem-
I!I!
Program Error
___
PROG
3
If
the display station
is
a 3278. go
to
slep
6:
if
the display
statl<;Ml
IS
a
3276.
continue
4Areallattachedtermrnal,falling?
If
"NO"
is Checked. identify
ail
the failing terminal,
DD
5 Write an
"X"
in
each circle below for each light
that
wa,
on
when
the
error occurred
0
2
0
.s-
OK
0
(
S,wm
Machine
3276
Front
o-g
3276Conlrol
Check
Check
Panel
0
0 0
~
6
If
the keyboard
is
failing,
fill
in
the appropriate section below. On
the
keyboard diagram below write an X in
theapproprjate
location for each key
that
failed
DAlikevsfail.
DAllchlraeterkaysfail.
888888888888888E388888
8888888P8888888888888
88
BBBRPPRPR8888n
BB
BBB
BB
BBBBPPDf=~BPBRBtd
88
888
Q::=Jt
\HcO
"."
...
~
..
'""
7 After completing this form.
follOW
your
organi~ation',
procedure for reporting problems and ,ave
thi,
form for the
service representative.
_
....
OOmmenU
cc,,",ce<"ing
t~i.
form
to
IBM
Corporation,
DoINOr'tINnt63T, Ne;gnbDrhOOdRoed.
King.ton.
NBW
York
12401
© Copvright Inlemattonal
BUStnes,
Machines
CorPDrotkm
1978.
197
9
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,
.........
Wh".PI."'.
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.•
,"'
..
,.M
Wor'd
,,,
•••
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..
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••
,,
....
"CO'.O,.!lon
,_.O'''OOU',.,
..... ,
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U.~.m"r.nA
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..
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U.'.A.'OfOl
I'dn,ed;"
the U.S.A. GX23.0201·2
3/79
Figure
1-3_
IBM
3276/3278
Problem Report Form
1·8
SY27-2510-6
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