Audio problems
Symptoms Action
No audio in Windows
1. Make sure that headphone and speaker cables are plugged
into the correct audio connectors. Plugging a cable into an
audio connector disables the built-in speaker.
2. Check the Windows Volume Control program to ensure the
volume settings are not set too low or that the mute setting
is not enabled. To access the Windows Volume Control
program, do the following:
a. From the windows desktop, click Start.
b. Select Programs.
c. Select Accessories.
d. Click Volume Control.
3. Make sure the program you are using is designed for use
in Windows. If the program is designed to run in DOS, it
does not use Windows sound features and must be
configured to use Sound Blaster Pro or Sound Blaster
emulation.
4. Make sure that audio has not been disabled in the
Configuration/Setup Utility program. See “Starting and
using the Configuration/Setup Utility program” on page 29
for information about how to start the
Configuration/Setup Utility program.
If these actions do not correct the problem, run the diagnostic
programs (see “IBM Enhanced Diagnostics program” on
page 94). If you need technical assistance, see “Chapter 7.
Getting help, service, and information” on page 99.
No audio when you
play DOS games or
use DOS programs
1. Make sure the game or program is configured to use
Sound Blaster Pro or Sound Blaster emulation. Refer to the
documentation that came with your DOS program for
instructions on selecting sound card settings.
2. Shut down and restart your computer in DOS mode. Then
try to run the program again.
If these actions do not correct the problem, run the diagnostic
programs (see “IBM Enhanced Diagnostics program” on
page 94). If you need technical assistance, see “Chapter 7.
Getting help, service, and information” on page 99.
Chapter 6. Troubleshooting 83
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