Option problems
Option problems Action
An IBM option that was just
installed does not work.
Verify that:
1. The option is designed for your computer.
2. You followed the installation instructions supplied
with the option and in “Chapter 5. Installing options”
on page 43.
3. All option files (if required) are installed correctly. See
“Installing files from option diskettes” on page 97 for
information about installing option files.
4. You have not loosened any other installed options or
cables.
5. If the option is an adapter, you have provided enough
hardware resources for the adapter to function
correctly. See the documentation supplied with the
adapter (as well as the documentation for any other
installed adapters) to determine the resources
required for each adapter.
6. You updated the configuration information in the
program, if necessary, and have no conflicts. For more
information, see “Chapter 4. Using the
Configuration/Setup Utility program” on page 29.
If the problem persists, run the diagnostic programs. (See
“IBM Enhanced Diagnostics program” on page 94 for
information about diagnostic programs provided with
your computer.)
If you cannot correct the problem, have the computer
and the option serviced.
Chapter 6. Troubleshooting 91
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