9-1
Diagnosing and recovering from problems
This chapter can help you if your computer stops operating
or displays error messages. It covers the following major
topics:
“Before you panic: some simple fixes” on page 9-2
This section lists some common problems that you
might encounter while operating your computer.
“Quick problem solving chart” on page 9-6
This flow chart will help you diagnose system problems
that you may have with your computer.
“Solving hardware and software problems” on
page 9-7
The tables in this section list some common hardware
and software problems. It includes corrective actions for
each problem.
“Error codes and messages” on page 9-16
This section lists the BIOS error codes and messages
and their respective corrective actions.
“Recovering factory-installed programs and files” on
page 9-23
This section tells you how to use the Aptiva Product
Recovery CD if you lose the factory-installed programs
in your computer.
v65xahb.book : chap-9.fm Page 1 Friday, January 16, 1998 4:27 PM
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