Troubleshooting
Troubleshooting Charts
In the charts,
x
can be any character.
Error Codes and Screen Messages
Screen Message and Its
Meaning
Action
I9990301
I9990302
I9990305
(Incorrect connection of
the hard disk drive can
cause these error codes
to appear.)
The computer cannot find the startup drive. Do the following:
1. Turn off the computer.
2. Press and hold F1; then turn on the computer to start Easy-Setup. Hold F1
until the Easy-Setup menu appears.
3. Select the Start up icon. If you are unable to set the startup sequence,
have the computer serviced.
4. Check the list of devices on the startup sequence box. Is the default drive
listed in the startup sequence box?
Yes Exit this screen, and turn off the computer.
No Select the Reset icon.
5. Is an operating system installed?
Yes Go to step 7.
No Install operating system in your computer.
6. After the operating system is installed, turn off the computer.
7. Turn on the computer.
If the same screen message appears, have the computer serviced.
I99
xxxxx
(Except the above
I999030x errors)
Have the computer serviced.
111
(Docking station error)
If you are using a port replicator or a docking station, disconnect it; then
reconnect it.
If there is still a problem, have the computer serviced.
Chapter 8. Solving Computer Problems 235
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