Problem determination tips
Because of the variety of hardware and software combinations that can encounter,
use the following information to assist you in problem determination. If possible,
have this information available when requesting assistance from IBM.
If possible, have this information available when requesting assistance from IBM.
The model number and serial number are on the ID label on the front of the
server, as shown in the following illustrations for the respective 4U and 5U server
models.
Note: The illustrations in this document might differ slightly from your hardware.
Model number
and serial number
Figure 73. ID label of the 4U server model with non-hot-swap power supplies
Chapter 4. Troubleshooting 159