Kyocera TASKalfa 2552ci User Manual

10-23
Troubleshooting > Troubleshooting
Troubleshooting
Solving Malfunctions
The table below provides general guidelines for problem solving.
If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the following
pages. If the problem persists, contact your Service Representative.
Machine Operation Trouble
When the following machine operation troubles occur, implement appropriate procedures.
NOTE
When contacting us, the serial number will be necessary.
To check the serial number, refer to the following:
Display for Device Information (page 2-18)
Symptom Checkpoints Corrective Actions
Reference
Page
An application does not
start.
Is the Auto Panel Reset time short? Set the Auto Panel Reset time to 30
seconds or more.
page 8-69
The screen does not
respond when the power
switch is turned on.
Is the machine plugged in? Plug the power cord into an AC
outlet.
―
Is the machine powered on? Turn on the main power switch. page 2-2
Pressing the [Start] key
does not produce copies.
Is there a message on the screen? Determine the appropriate response
to the message and respond
accordingly.
page 10-31
Is the machine in Sleep mode? Select any key on the operation
panel to recover the machine from
Sleep mode.
page 2-39
Blank sheets are ejected. Are the originals loaded correctly? When placing originals on the
platen, place them face-down and
align them with the original size
indicator plates.
page 5-2
When placing originals in the
document processor, place them
face-up.
page 5-3
― Check that the settings of the
application software.
―

Kyocera TASKalfa 2552ci Specifications

General

N-up printing	2, 4, 6, 9, 16, 20, 25
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Economical printing	Yes
Duplex printing mode	Auto
Time to first page (black, normal)	6.4 s
Time to first page (color, normal)	8.5 s
Print speed (black, normal quality, A3)	12 ppm
Print speed (black, normal quality, A4/US Letter)	25 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
N-in-1 copy function (N=)	2, 4
Copy speed (black, normal quality, A3)	12 cpm
Copy speed (black, normal quality, A4)	25 cpm
Scan to	E-mail, File, PC, SMB, TWAIN, USB, WIA
Scanner type	Flatbed & ADF scanner
Input color depth	24 bit
Image formats supported	JPEG, TIFF
Faxing	Mono faxing
Modem speed	33.6 Kbit/s
Fax transmission speed	3 sec/page
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	100000 pages per month
Recommended duty cycle	4000 - 8000 pages per month
Replacement cartridges	TK-8345K, TK-8345C, TK-8345M, TK-8345Y
Number of print cartridges	4
Page description languages	PCL 5c, PCL 6, PCL XL
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Kyocera Mobile Print, Mopria Print Service
Number of hard drive overwrites	3
Paper input type	Cassette, Paper tray
Total input capacity	1150 sheets
Total output capacity	500 sheets
Maximum input capacity	7150 sheets
Maximum number of input trays	6
Multi-Purpose tray input capacity	150 sheets
Duplex media weight	64 - 256 g/m²
Paper tray media types	Bond paper, Envelopes, Heavy paper, Labels, Lightweight paper, Plain paper, Pre-Printed, Recycled paper, Thick paper
ISO A-series sizes (A0...A9)	A3, A4, A5, A6
Multi-purpose tray media types	Banner, Bond paper, Business cards, Envelopes, Glossy paper, Letterhead, Plain paper, Preprinted forms, Thick paper, Transparencies
Maximum ISO A-series paper size	A3+
Multi-Purpose Tray media weight	52 - 300 g/m²
Display	TFT
Control type	Touch
Product color	Black, Blue
Display diagonal	9 \
Market positioning	Business
Standard interfaces	Ethernet, USB 2.0
Internal storage capacity	320 GB
Sound power level (standby)	30.1 dB
Sound pressure level (copying)	48.3 dB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	1750 W
Power consumption (off)	0.1 W
Power consumption (sleep)	0.9 W
Power consumption (standby)	40 W
Power consumption (average operating)	500 W
Energy Star Typical Electricity Consumption (TEC)	1.1 kWh/week
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Sustainability certificates	Nordic Swan Ecolabel, Blue Angel, RoHS, EPEAT Gold, ENERGY STAR
Certification	GS, TÜV, CE
Cartridge(s) included	No

Weight and Dimensions

Depth	665 mm
Width	602 mm
Height	790 mm