Lenovo 10A4 User Manual

Softwareproblems
Selectyoursymptomfromthefollowinglist:
•“Whenusingasortfeature,datesdonotsortinthecorrectorder”onpage149
•“Softwaredoesnotworkasexpected”onpage149
Whenusingasortfeature,datesdonotsortinthecorrectorder
Symptom:Whenusingasortfeature,datesdonotsortinthecorrectorder.
Action:Somesoftwaredevelopedbeforetheyear2000usedonlythelasttwodigitsofayeartosort
dates,alwaysassumingthefirsttwodigitswere19.Consequently,theseprogramssortdatesoutoforder.
Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers
makeupdatesavailablefromtheWorldWideWeb.
Softwaredoesnotworkasexpected
Symptom:Softwaredoesnotworkasexpected.
Actions:
•Mostsoftwareprogramshavebuilt-inhelpsystemsthatprovideinstructionsformosttasks.Ifyouare
havingdifficultyperformingaspecifictaskwithinasoftwareprogram,refertothehelpsystemforthat
program.Helpsystemsaretypicallyaccessiblefromamenuorbuttonintheprogram,andfrequently
fromtheF1key.
•IfyouarehavingdifficultywiththeWindowsoperatingsystemoroneofitscomponents,refertothe
Windowshelpsystem.ItisaccessiblefromtheWindowsStartmenu.
•Todetermineifproblemsarecausedbynewlyinstalledsoftware,verifythat:
–Yourcomputerhastheminimummemoryrequirementsneededtousethesoftware.Seethe
informationsuppliedwiththesoftwaretoverifymemoryrequirements.(Ifyoujustinstalledanadapter
ormemory,youmighthaveamemory-addressconflict.)
–Thesoftwareisdesignedtooperateonyourcomputer.
–Othersoftwareworksonyourcomputer.
–Thesoftwareyouareusingworkscorrectlyonanothercomputer.
•Ifyoureceivedanyerrormessageswhileusingthesoftwareprogram,seetheprinteddocumentation
suppliedwiththesoftwareorthehelpsystemforthatsoftwareforadescriptionofthemessagesand
solutionstotheproblem.
•Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers
makeupdatesavailablefromtheWorldWideWeb.
•Ifthesoftwareprogramusedtoworkcorrectly,butdoesnotworkcorrectlynow,dothefollowing:
–OntheWindows7operatingsystem,clickStart➙ControlPanel➙SystemandSecurity➙System
➙SystemProtection➙SystemRestore.Then,followtheinstructionsonthescreen.
–OntheWindows8orWindows8.1operatingsystem,openControlPanelandclickSystemand
Security➙System➙SystemProtection➙SystemRestore.Then,followtheinstructionson
thescreen.
Note:FordetailedinformationonhowtoopenControlPanelonWindows8andWindows8.1,see
“AccessingControlPanelontheWindows8orWindows8.1operatingsystem”onpage22
.
•Ifyouareunabletoresolvetheproblemthroughothermethods,uninstallthesoftwareprogramand
reinstallit.
Chapter10.Troubleshootinganddiagnostics149

Lenovo 10A4 Specifications

General

Brand	Lenovo
Model	10A4
Category	Desktop
Language	English