To Next PageTo Next PageTo Previous PageTo Previous Page
What to do if the operation does not work normally on my LG Digital Signage?
If the operation of your LG Digital Signage isn't working correctly: * Check if the Timer is set. * Review the power control settings to ensure power hasn't been interrupted.
Why no image is displayed on my LG Digital Signage?
If no image is displayed on your LG Digital Signage, make sure the power cord is correctly plugged into the power outlet. Also, check the signal cable between the PC and the product to ensure it's properly connected. Verify that the input signal is selected correctly by pressing the INPUT menu on the remote control. If the signal from the PC is out of the vertical or horizontal frequency range, adjust the frequency range by referring to the Specifications; the maximum resolution is 1920 x 1080 (60 Hz).
What to do if the screen color is abnormal on my LG 32SM5KB Digital Signage?
If the screen color appears abnormal on your LG Digital Signage, set the number of colors to more than 24 bits (true color) via Control Panel - Display - Settings - Color Table in Windows. Check the connection status of the signal cable, and try re-inserting the PC graphic card. Note that several pixels (red, green, white, or black) may appear, which is normal for LCD panels and not a malfunction.
What to do if the audio function does not work on my LG 32SM5KB?
If the audio function is not working on your LG Digital Signage, check if the audio cable is properly connected. Adjust the volume and ensure the sound is set correctly. Try selecting the appropriate equalizer sound and adjusting the volume again.
Why does the screen image look abnormal on my LG Digital Signage?
If the screen image looks abnormal on your LG Digital Signage, check if the graphic card resolution and frequency are supported by the product. If the frequency is out of range, set to the recommended resolution in the Control Panel Display Setting menu. Also, ensure the proper input signal is connected to the signal port by connecting the signal cable that matches the source input signal.
Why after-image appears on the LG Digital Signage?
If an after-image appears on your LG Digital Signage, and you've been using a fixed image for a long time, the pixels may be damaged; use the screen-saver function to prevent this. Also, when a dark image is displayed after an image with high contrast, it may cause image sticking, which is normal for LCD screen products.
What to do if the 'Unknown Product' message appears when connecting my LG 32SM5KB?
If the 'Unknown Product' message appears when connecting your LG Digital Signage, check if the Plug and Play function is supported by referring to the graphic card user manual.
General| Panel Type | IPS |
|---|---|
| Aspect Ratio | 16:9 |
| Viewing Angle (H x V) | 178 x 178 |
| Response Time | 8 ms |
| Operating Temperature | 0 °C to 40 °C |
| Operating System | webOS |
| Connectivity | HDMI, USB, RS232C |
| Orientation | Landscape, Portrait |
| Screen Size | 32 inches |
| Resolution | 1920 x 1080 (Full HD) |
