LORD W1 User Manual

53
CUSTOMER SERVICE
If you have any queries on use, are unable
to rectify faults on the appliance yourself
or if your appliance needs to be repaired,
contact Customer Service.
You can solve many problems your-
self by consulting the information on
troubleshooting in these instructions
or on our website. If this is not the case,
contact our after-sales service.
Withanywarrantyclaims,wewillmake
sure that your appliance is re-paired
by trained after-sales technicians using
genuine spare parts, including after the
manufacturer’s warranty has expired.
Function-relevant genuine spare parts
according to the corresponding Eco-
design Order can be obtained from
Customer Service for a period of at least
10 years from the date on which your
appliance was placed on the market
within the European Economic Area.
Note: Under the terms of the
manufacturer’s warranty the use of
Customer Service is free of charge.
Detailed information on the warranty
period and terms of warranty in your
country is available from our after-sales
service, your retailer or on our website.
If you contact Customer Service, you
will require the product number (E-Nr.)
and the production number (FD)of your
appliance.
The contact details for Customer Service
can be found in the enclosed Customer
Service directory or on our website.
Product number (E-Nr.) and
production number (FD)
You can nd the product number (E-Nr.)
and the production number (FD)on the
appliance’s rating plate.
Depending on the model, the rating plate
is located:
• Ontheinsideofthedoor.
• Ontheinsideofthemaintenanceap.
• Ontherearoftheappliance.
Makeanoteofyourappliance’sdetails
and the Customer Service telephone
number to nd them again quickly.

LORD W1 Specifications

General

Brand	LORD
Model	W1
Category	Washer
Language	English