Starting & driving
74
9.6 TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE REMEDY
,
Charge cable may not be removed from
on board charge port.
,
Authentication not done correctly.
,
Car may not be parked in neutral.
,
Car may not have authenticated properly.
,
EV drive system temperature may have
reached max. operating limit.
,
EV drive system temperature may have
exceeded maximum operating limit.
,
Charge level of battery has dropped to 0%
SOC.
,
Remove charging cable from car on board
charge port.
,
Place remote key fob near ‘START’ button for
authentication.
,
Switch on, authenticate, move gear lever to
neutral and then to required mode.
,
Restart again and start your car.
,
Drive your car slowly and if on charge, stop
charging and allow 15-20 minutes to cool.
,
Park your car at safe place. Engage parking
brake. Wait for ~ 15 minutes till temperature
light goes off and start driving / charging
again.
,
Charge your car or activate REVive if
available.
i. Start button pressed, car not turning on
with ‘UNPLUG CAR’ message.
ii. Car not switching on with message
‘AUTHENTICATE KEY’ on cluster.
iii. Car not switching on with SHIFT GEAR
TO ’N’ message on cluster.
iv. Car not switching on with ‘RESTART’
message on cluster.
v. Temperature Light comes on
while driving with ‘GO SLOW’ message
on cluster.
vi. Temperature Light comes on
while driving with ‘STOP CAR’
message flashing on cluster.
vii. Car stopped in drive with ’CHARGE
CAR’ message on cluster.
75
Starting & driving
viii. Error message ‘TOPUP BRAKE FLUID’
and indication on cluster.
ix. Car not driving per mode & throttle
demand with ‘GO SLOW’ message.
x. Car not moving with ‘DRIVE FAULT’
message on cluster.
xi. Central door lock not operating with
‘CHANGE KEY BATT’ message.
xii. Poor wiping action:
(Wiper blade is not moving or is stuck
on windscreen area.)
xiii. Immobiliser activated
xiv. Hard Steering.
xv. Vehicle pulls to one side while
driving.
PROBLEM
,
Brake fluid level may have gone low in
master cylinder.
,
Possible fault in EV drive system
,
EV drive system having permanent
faults.
,
Remote key fob battery voltage may be
low.
,
Blade improperly set.
,
Windshield is dirty with oil.
,
Wiper blade worn-out
,
Opening door manually with keys will
activate anti theft alarm.
,
Low or uneven tyre pressure.
,
Low or uneven tyre pressure/
disturbed Wheel Alignment
,
Top up brake fluid with recommended
grade to maximum level.
,
Drive carefully and request assistance from
your dealer.
,
Contact your dealer for assistance.
,
Replace key fob battery with recommended
type.
,
Adjust blade position.
,
Clean windshield properly.
,
Replace with a new blade.
,
Press ‘UNLOCK’ button in remote to
deactivate.
,
Inflate to correct tyre pressure.
,
Inflate to correct tyre pressure. Check
wheel alignment.
POSSIBLE CAUSE REMEDY
9.6 TROUBLESHOOTING