Problem solving guide
59
General problems with the washing machine
Problem Possible cause and solution
The machine shakes
during the spin cycle.
The machine feet are not level and not secured.
Level the washing machine and adjust the feet
correctly.
Strange pump noises
can be heard.
This is not a fault. These slurping noises occur at the
start and end of a pump sequence as a normal part
of the operation.
Large amounts of
detergent residue
remain in the detergent
drawer.
The water pressure is too low.
Clean the filters in the water intake.
Powder detergent used in conjunction with water
softeners tends to become sticky.
Clean the detergent drawer and in future, add
detergent first and then the water softener.
Fabric softener is not
completely dispensed
or too much water
remains in the
compartment.
The siphon is not correctly positioned or is clogged
up.
Clean the siphon (see “Cleaning the detergent
drawer” under “Cleaning and care”).
The display is in a
different language.
A different language has been selected.
Switch the washing machine off and on again.
The selected operator language appears in the
display.
The operator language has been changed.
Select the language you require (see “Language”
under “Supervisor level”).
The laundry has not
been spun properly. The
laundry is still wet.
The machine detected a high level of imbalance
during the final spin and reduced the spin speed
automatically.
Include both large and small items in the load as
this will achieve better distribution.
At the end of the
program there is still
liquid in the cap.
The small pipe in the detergent drawer onto which the
cap is placed is blocked.
Clean the small pipe.
This is not a fault. For technical reasons, a small
amount of water will remain in the cap.
To Next Page
Loading...
Need help?
General
