Problem solving guide
79
Problem solving guide
With the help of the following guide, minor faults in the performance of the
appliance that can occur in daily operation can easily be remedied without
contacting Miele. Please note that a call-out charge will be applied to unnecessary
service visits where the problem could have been rectified as described in this
problem solving guide.
The following guide should help you to find the reason for a fault and to correct it.
Please note:
Unauthorised or incorrect repairs could be dangerous and cause injury or
damage to the appliance.
Repair work to electrical appliances must only be carried out by a suitably
qualified technician in strict accordance with current local and national safety
regulations.
Some of the messages in the display are more than one line long. Touch the or
sensor to read them in full.
A programme cannot be started
Problem Possible cause and remedy
The display remains
dark and the Start/Stop
button indicator light
does not come on.
There is no power to the machine.
Check whether the mains plug is plugged in and
switched on.
Check whether the circuit breaker has tripped.
The washer-dryer has switched off automatically to
save energy.
Switch the washer-dryer back on with the
button.
You are asked to enter a
code.
Access via a code has been activated.
Enter the code and confirm the entry. Deactivate
the code if you do not wish this message to
appear in the display the next time the machine is
switched on.
The following appears
in the display:
Service Door jammed
The door is not closed properly. The door lock could
not engage.
Close the door again.
Start the programme again.
If the fault message appears again, contact Miele.
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