21-4 Passport 12/Passport 8 Operator’s Manual
CAUTION
Use only specified thermal paper. Otherwise, it may cause damage to the recorder’s printhead, the recorder
may be unable to print, or poor print quality may result.
Never pull the recorder paper with force when a recording is in process. Otherwise, it may cause damage to
the recorder.
Do not leave the recorder door open unless you are reloading paper or resolving an issue.
21.6 Removing Paper Jam
If the recorder works incorrectly or produces unusual sounds, check if there is a paper jam first. If a paper jam is detected,
follow this procedure to remove it:
1. Open the recorder door.
2. Take out the paper and tear off the draped part.
3. Reload the paper and close the recorder door.
21.7 Cleaning the Recorder Printhead
If the recorder has been used for a long time, deposits of paper debris may collect on the printhead compromising the
print quality and shortening the lifetime of the roller. Follow this procedure to clean the printhead:
1. Take measures against the static electricity such as Disposable Wrist Strap for the work.
2. Open the recorder door and take out the paper.
3. Gently wipe around the printhead using cotton swabs dampened with alcohol.
4. After the alcohol has completely dried, reload the paper and close the recorder door.
CAUTION
Do not use anything that may destroy the thermal element.
Do not add unnecessary force to the thermal head.
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