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BOUT MIVOICE OFFICE 400
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HAPTER 1 PRODUCT AND SAFETY INFORMATION
Product and Safety Information
Here you will find information relating to safety, data protection and legal matters besides product and
documentation information.
Please read through the product and safety information carefully.
About MiVoice Office 400
Purpose and function
MiVoice Office 400 is an open, modular and comprehensive communication solution for the business
sector with several communication servers of different performance and expansion capacity, an extensive
telephone portfolio and a multitude of expansions. They include an application server for unified commu-
nications and multimedia services, an FMC controller for mobile phone integration, an open interface for
application developers, and a multitude of expansion cards and modules.
The business communication solution with all its components was developed to cover in full the commu-
nication requirements of businesses and organisations, in a way that is both user and mainte-
nance-friendly. The individual products and components are coordinated and must not be used for other
purposes or replaced by third-party products or components (unless it is to connect other approved
networks, applications and terminals to the interfaces certified specially for that purpose).
User groups
The design of the phones, softphones and PC applications of the MiVoice Office 400 communication solu-
tion is particularly user-friendly, which means they can be operated by all end users without specific
product training.
The phones and PC applications for professional applications, such as the operator console or call centre
applications require training of the personnel.
Specialist knowledge of IT and telephony is assumed for the planning, installation, configuration, commis-
sioning and maintenance. Regular attendance at product training courses is strongly recommended.
User information
MiVoice Office 400 products are supplied with the necessary safety/legal information and user docu-
ments. All user documents such as user guides and system manuals are available for download from the
MiVoice Office 400 document portal as individual documents or as documentation sets. Some user docu-
ments are accessible only via a partner login.
It is your responsibility as a specialist retailer to keep up to date with the scope of functions, the proper
use and the operation of the MiVoice Office 400 communication solution and to inform and instruct your
customers about all the user-related aspects of the installed system:
• Please make sure you have all the user documents required to install, configure and commission a
MiVoice Office 400 communication system and to operate it efficiently and correctly.
• Make sure that the versions of the user documents comply with the software level of the MiVoice
Office 400 products used and that you have the latest editions.
• Always read the user documents first before you install, configure and put a MiVoice Office 400
communication system into operation.
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