Motorola moto e7 User Manual

Camera issues
Photo looks blurry
Wipe the lens clean with a soft, dry cloth and retake the photo.
If new photos still look blurry:
•
Increase resolution (photo size) in the Camera app. A smaller photo size results in lower image quality.
•
Avoid zooming when taking a photo. Pixelation always occurs when you zoom a digital photo. If you use
zoom during the shot itself, pixelation will be more evident.
•
If you're indoors and taking a panoramic photo, switch to regular mode. Panorama works best for
outdoor shots; the algorithm that stitches the images together isn’t optimized for indoor, up-close
shots.
Accidentally deleted photos
You can try to recover recently deleted photos.
If recovered, be sure to back up your photos to the cloud.
Can’t delete photo
If a photo or video you deleted comes back, check if it’s on your SD card. To delete it, use the Files app. (If
you don’t have this app, download a file manager app and use it to delete the photo from your card.)
Or, remove your card from the phone and use a computer to delete photos from the card.
WhatsApp camera issues
If you installed WhatsApp and have problems taking photos or videos with it:
1. Check for updates to the app.
2. Clear the app's cache.
3.
If the problem continues, open WhatsApp, touch > Settings > Help, and search for information about
your issue.
Error: Please restart Camera to continue
After each troubleshooting step, check to see if the issue is fixed:
1. Turn your phone off and then on again.
2. Clear the cache for the Camera app.
3. Check for updates to your Camera app.
4. Use safe mode to see if apps you installed are causing the issue and uninstall as needed.
If the camera works correctly in safe mode, a third-party app is probably causing the issue.
5. If you’re storing photos/videos on your SD card, remove the card and see if you can take photos without
getting the error. If so, replace the SD card with a new card. Make sure the new card is certified A1 and
has a fast write speed.
Fix issues : App issues
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Motorola moto e7 Specifications

General

Form factor	Bar
Product color	Red
Short Message Service (SMS)	Yes
Multimedia Messaging Service (MMS)	Multimedia Messaging Service (MMS) is a standard way to send messages that include multimedia content to and from a mobile phone over a cellular network
Screen shape	Flat
Pixel density	265 ppi
Display diagonal	6.5 \
Touchscreen type	Capacitive
Display resolution	720 x 1600 pixels
Native aspect ratio	20:9
Video call	-
Processor cores	8
Processor family	MediaTek
Processor frequency	2 GHz
Processor architecture	ARM Cortex-A53
RAM capacity	2 GB
Compatible memory cards	MicroSD (TransFlash)
Maximum memory card size	512 GB
Internal storage capacity	32 GB
Platform	Android
Virtual assistant	Google Assistant
Google applications	Google Maps, Google Play
Operating system installed	Android 10.0
Rear camera type	Dual camera
Front camera type	Single camera
Maximum frame rate	30 fps
Video recording modes	720p, 1080p
Rear camera pixel size	1.6 µm
Front camera pixel size	1.12 µm
Rear camera aperture number	1.7
Resolution at capture speed	1280x720@30fps, 1920x1080@30fps
Front camera aperture number	2.2
Second rear camera pixel size	1.75 µm
Video capture resolution (max)	1920 x 1080 pixels
Rear camera resolution (numeric)	48 MP
Front camera resolution (numeric)	5 MP
Second rear camera aperture number	2.4
Second rear camera resolution (numeric)	2 MP
Talk time (3G)	- h
Battery capacity	4000 mAh
4G standard	LTE
SIM card type	NanoSIM
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version	5.0
SIM card capability	Dual SIM
Mobile network generation	4G
Subscription type	No subscription
USB version	2.0
USB connector type	USB Type-C

Weight and Dimensions

Depth	8.89 mm
Width	75.73 mm
Height	164.93 mm
Weight	180 g