Troubleshooting > 48
T
ROUBLESHOOTING
C
LEARING
PAPER
JAMS
Provided that you follow the recommendations in this guide on use of print media, and you
keep the media in good condition prior to use, your printer should give years of reliable
service. However, paper jams occasionally do occur, and this section explains how to clear
them quickly and simply.
Jams can occur due to paper misfeeding from a paper tray or at any point on the paper
path through the printer. When a jam occurs, the printer immediately stops, and the Alert
LED on the Status Panel (together with the Status Monitor) informs you of the event. If
printing multiple pages (or copies), do not assume that, having cleared an obvious sheet,
others will not also be stopped somewhere along the path. These must also be removed in
order to clear the jam fully and restore normal operation.
1. If a sheet is well advanced out of the top of the printer, simply grip it and pull gently
to draw it fully out. If it does not remove easily, do not use excessive force. It can be
removed from the rear later.
2. Press the cover release and open the printer’s top cover fully.
WARNING!
If the printer has been powered on, the fuser will be hot. This area
is clearly labelled. Do not touch.
To Next Page
Loading...
Need help?
General
