12. Others
318
Troubleshooting
First, try out the following procedures (P318 to P327).
•
The sound is caused by the In-Body Image Stabiliser. This is not a malfunction.
• The battery is exhausted. Charge the battery. (P19)
• [Economy] is enabled. (P223)
• This phenomenon occurs when charging in a location where the temperature is very high or
very low.
> Reconnect the USB connection cable (supplied) in a location where the ambient
temperature (and the temperature of battery) is in a 10 oC to 30 oC (50 oF to 86 oF) range,
and try charging again.
• If your PC is not capable of supplying sufficient power, charging is not possible.
• When [ ] ([4K Pre-Burst]) is set, the battery drains faster.
> Select [ ] ([4K Pre-Burst]) only when recording.
• Is a Wi-Fi connection being used for a long period of time?
The battery can become flat quickly when connected to Wi-Fi.
> Turn the camera off frequently by using the [Economy] etc. (P223)
• Is [Focus/Release Priority] in the [Custom] menu set to [FOCUS]? (P212)
You cannot take a picture until the subject is brought into focus.
If the problem is not resolved, it may be improved by selecting [Reset] (P226) on
the [Setup] menu.
Battery and power source
When I shake the camera, I hear a rattling sound from the camera.
The camera cannot be operated even when it is turned on.
The camera turns off immediately after it is turned on.
This unit is turned off automatically.
The charging lamp blinks.
The battery becomes flat too quickly.
Recording
Taking pictures is not possible.
The shutter will not operate immediately when the shutter button is pressed.
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