118
FAQ
13
Symptom Remedy
When playing Dolby Digital or DTS
sources, the receiver’s format indica-
tors do not light.
Check that the player is connected using a digital connection.
Make sure that the receiver is set to AUTO or DIGITAL (see Choosing the input signal on
page 66 ).
Check that the player isn’t set up so that Dolby Digital and DTS sources are converted to
PCM.
Ensure that if there are several audio tracks on the disc, the Dolby Digital or DTS is
selected.
When playing certain discs, none of
the receiver’s format indicators light.
The disc may not contain multi-channel material. Check the disc packaging for more on
what audio tracks are recorded on the disc.
It does not light when the PCM signal or analog signal is input.
When playing a disc with the listen-
ing mode set to Auto Surround or
ALC, DTS Neo:X does not appear on
the receiver.
Make sure that the receiver is set to AUTO or DIGITAL (see Choosing the input signal on
page 66 ).
If a two channel soundtrack is currently playing (including Dolby: 2.0 Surround), then
this is not a malfunction. Check the disc packaging for details about the audio tracks
available.
During playback of DVD-Audio, the
display shows PCM.
This will occur when playing DVD-Audio material over the HDMI connection. This is not
a malfunction.
The power turns off automatically
and some indicator flashes, or some
indicator flashes and the power does
not turn on.
See the Power section (page 114 ).
Track names, etc., are not displayed
in Chinese on the OSD when playing
with the network function, a USB
input, etc.
The OSD Language setting must be switched to Chinese. For details, see Changing the
OSD display language (OSD Language) on page 54 .
Remote control
Symptom Remedy
Cannot be remote controlled. Set the remote control unit’s remote control mode so that it matches the setting on the
main unit (see Operating multiple receivers on page 89 ).
Check whether the receiver’s remote control mode is properly set (see Remote Control
Mode Setup on page 108 ).
Try replacing the batteries in the remote control (see Loading the batteries on page 10 ).
Be sure to operate within 7 m and a 30º angle of the remote sensor on the front panel
(see Operating range of remote control unit on page 11 ).
Check that there are no obstacles between the receiver and the remote control.
Make sure that there is no fluorescent or other strong light shining on to the remote
sensor.
Other components can’t be operated
with the system remote.
If the battery ran down, the preset codes may have been cleared. Re-enter the preset
codes.
The preset code may be incorrect. Redo the procedure for entering preset codes.
When commands from the remote control units of other devices are registered using the
learning function, in some cases they may not be learned properly. In this case, register
the commands again using the learning function (see page 90 ). If they still do not work,
they may be in a special format that cannot be registered on this receiver’s remote con-
trol. Operate the device using another remote control.
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General
Weight and Dimensions
