Matrix User Guide
RINS915-2 Page: 23
4.4 Duress Arming / Disarming
A duress code is a personal user code that the alarm panel recognises as being entered under duress. By this
we mean that the user has been forcibly made to enter their user code to disarm or arm the panel by another
person(s).
The alarm panel treats this code like a proper user code and behaves as normal. The duress code will arm or
disarm the system as normal. However, an emergency message is sent to your central monitoring station
indicating that the panel was armed / disarmed under duress.
4.4.1 Entering a Duress Code
There are two methods for entering a duress code, which can be individually enabled or disabled.
Method 1
If your user code has different 3rd and 4th digits then simply reversing these digits on code entry, will cause a
duress code to be recognised.
Example
USER CODE: 123456
DURESS CODE: 124356
Method 2
The second method employs a special duress user code. This code is allocated either by a master user or by
your installation engineer.
4.5 Fault Tones
To silence fault tones, which occur while a fault is present, press the B key once.
4.6 Emergency Services
4.6.1 Activating a Fire Alarm
To activate the Fire Alarm hold down the ù button for 2 seconds.
The Fire alarm activates internal and external sirens.
Three rising tones will be heard, and a message will be sent to the to the central monitoring station.
4.6.2 Activating a Personal Attack (P.A) Alarm
To activate a Personal Attack hold down the û button for 2 seconds.
The PA alarm can be silent or audible depending on how the system has been programmed by your engineer. If
audible the internal and external sirens will be activated after pressing the button, a PA alarm message will be
sent to the central monitoring station. If silent, only a PA alarm message will be sent to the central monitoring
station
4.6.3 Activating a Medical Alarm
To activate the medical key hold down the ü button for 2 seconds
The Medical alarm will activate the internal and external sirens, and a high frequency repeated tone will be
emitted from the keypads. A medical alarm message will be sent to the central monitoring station.
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