Start using your phone >Safety and Emergency
Use Emergency mode
Activate Emergency mode
When in Emergency mode, you will be able to use the Phone app to make a call to a specified contact and also to
make emergency calls. You can also turn on the flashlight and sound alarms and send your location information
to others in a message.
To turn on Emergency mode ( "https://www.samsung.com/us/support/simulators/galaxy-s21/?topic=use-
emergency-mode" ) , swipe down from the top of the screen using two fingers to open the Quick settings
panel. Tap the Power icon, and then tap Emergency mode.
1.
If needed, enter your lock screen credentials.2.
Tap the checkbox to confirm you have read the Emergency mode terms and conditions, and then tap
Agree.
3.
Tap Turn on- Emergency Mode will activate.4.
You can also press and hold the Power and Volume down keys simultaneously, and then tapEmergency mode.
Emergency calling
Make an emergency call from the Lock screen
When something urgent is happening, you probably won't have time to unlock your device and call 9-1-1. If you
have a security measure in place, like a PIN or a biometric security, you can make an emergency call right from
the Lock screen. Just swipe up on your device's screen to be taken to the Lock screen, and then tap Emergency
call. A dial pad will appear where you can enter your desired number. Your registered emergency contacts will
also appear at the top of the screen. Finally, a Medical info icon will appear at the bottom of the screen. Tap this
to show any medical information you've added to your personal contact.
Make an emergency call with no service or SIM card
In a dire situation, you can still make emergency calls even if you don't have service or a working SIM card. As
long as there is a network signal nearby, your device will let you contact 9-1-1. The network doesn't even have to
be your own carrier - it just needs a signal that is strong enough to put the call through. When you need to make
an emergency call, dial 9-1-1 the way you normally would.
Make a call while in Emergency mode
The Home screen in Emergency mode will only display the apps and functions you absolutely need. This includes
the Phone app and the Emergency call option.
Tap the Phone app to access all of your contacts, so you can still make a call to family members and friends. The
Keypad is also available if you need to dial a new number.
Tap Emergency call at the bottom of the Home screen to dial 9-1-1. Tap Yes to activate the call.
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