In the system manuals "Industrial Ethernet / PROFINET Industrial Ethernet" and "Industrial
Ethernet / PROFINET passive network components", you will nd information on other
SIMATIC NET products that you can operate along with the devices of this product line in
an Industrial Ethernet network.
There, you will nd among other things optical performance data of the communication
partners that you require for the design.
Catalogs
You will nd the article numbers for the Siemens products of relevance here in the following
catalogs:
• SIMATIC NET Industrial Communication / Industrial Identication, catalog IKPI
• SIMATIC Products for Totally Integrated Automation and Micro Automation, catalog ST70
• Industry Mall - catalog and ordering system for automation and drive technology, Online
catalog (https://mall.industry.siemens.com/goos/WelcomePage.aspx?regionUrl=/
de&language=en)
You can request the catalogs and additional information from your Siemens representative.
1.5 Service & Support
Industry Online Support
In addition to the product documentation, you are supported by the comprehensive online
information platform of Siemens Industry Online Support at the following Internet address:
SIOS (https://support.industry.siemens.com/cs/de/en/)
Apart from news, there you will also nd:
• Project information: Manuals, FAQs, downloads, application examples etc.
• Contacts, Technical Forum
• The option submitting a support query:
Support requests (https://support.industry.siemens.com/My/ww/en/requests)
• Our service oer:
Right across our products and systems, we provide numerous services that support you in
every phase of the life of your machine or system - from planning and implementation to
commissioning, through to maintenance and modernization.
You will nd contact data on the Internet at the following address:
Contact partners (https://www.automation.siemens.com/aspa_app/?ci=yes&lang=en)
Pascal Janitschke
Siemens AG
Gleiwitzer Str. 555
90475 Nuremberg
Germany
Introduction
1.5Service & Support
SCALANCE XR-500
Operating Instructions, 07/2023, C79000-G8976-C692-01 9