SIMATIC IPC227G
Operating Instructions, 07/2022, A5E50059933-AC
91
Technical support
A.1 Service and support
You can find additional information and support for the products described on the Internet at
the following addresses:
• Technical support
(https://support.industry.siemens.com/cs/ww/en/)
• Support request form
(https://support.industry.siemens.com/My/ww/en/requests#createRequest)
• After Sales Information System SIMATIC IPC/PG
(http://www.siemens.com/asis)
• Documentation for SIMATIC Industrial PCs
(https://support.industry.siemens.com/cs/us/en/view/109744171)
• Your local representative
(http://w3.siemens.com/aspa_app/)
• Training center
(https://www.sitrain-learning.siemens.com/PLG/?AppLang=en)
• Industry Mall
(https://mall.industry.siemens.com)
When contacting your local representative or Technical Support, please have the following
information at hand:
• MLFB of the device
• BIOS version for industrial PC or image version of the device
• Other installed hardware
• Other installed software
Tools & downloads
Please check regularly if updates and hotfixes are available for download to your device. The
download area is available on the Internet at the following link:
After Sales Information System SIMATIC IPC/PG (http://www.siemens.com/asis)