Siemens SIMATIC IPC227G User Manual

Technical support
A.3 Notes on the use of third-party modules
SIMATIC IPC227G
Operating Instructions, 07/2022, A5E50059933-AC
93
Problem
Possible cause
Possible remedy
failed" shows when you install
the operating system in the
M.2 NVMe/SATA SSD card and
boot to OS.
The M.2 NVMe/SATA SSD card lost
the boot image or broken.
Reinstall the operating system or change another
M.2 NVMe/SATA SSD card.
The 1000M full duplex mode
cannot run at full speed on all
onboard LAN ports.
Time Coordinated Computing can
result in Giga Band Ethernet
workloads.
Open firmware selection menu, select: "Setup Utility"
> "Power" > "Advanced CPU Control" > "C-States", and
change its value from "Enabled" to "Disable".
Ethernet port bridge
connection error while bridge
function is enabled.
Right-click the Windows Start menu and select
"Device Manager" > "Network adapters" > "Intel EC*
*GbE Connection" > "Properties" > "Advanced" >
"Promiscuous Mode", and change its value to
"Enabled".
A.3 Notes on the use of third-party modules
Problem
Possible cause
Possible remedy
The device
crashes during
startup
• Redundant I/O addresses
• Redundant hardware interrupts
and/or DMA channels
• Fluctuation of signal frequencies
or levels
• Different pin assignment
Check your computer configuration:
• If the computer configuration corresponds to the delivery
state, contact your technical support team.
• If the configuration has changed, restore the factory state. To
do this, remove the third-party modules and restart the
device. If the error no longer occurs, the third-party module
being used was the cause of the fault. Replace the third-party
module with a Siemens module or contact the module
supplier.
If the device still crashes, contact your technical support team.
• Insufficient output of an external
power supply, e.g. UPS
• Use a higher capacity power supply
The device does
not start up or
switches off
immediately
• A counter voltage is fed into the
device by connected or installed
third-party components
Clarify the following with the supplier of the component:
• The component can be operated without an external power
supply.
• The component can be reconfigured so that it only uses the
external power supply or that of the device.

Siemens SIMATIC IPC227G Specifications

General

Brand	Siemens
Model	SIMATIC IPC227G
Category	Industrial PC
Language	English