Toshiba Tecra M10 User Manual

2.1 Troubleshooting 2 Troubleshooting Procedures
TECRA M10 Maintenance Manual (960-685) [CONFIDENTIAL] 2-1
2
2.1 Troubleshooting
Chapter 2 describes how to determine which Field Replaceable Unit (FRU) in the computer is
causing the computer to malfunction. (The “FRU” means the replaceable unit in the field.)
The FRUs covered are:
1. Power supply 8. Optical Disk Drive 15. PCI ExpressCard slot
2. System Board 9. Modem 16. Fingerprint Sensor
3. USB FDD 10. LAN 17. Web camerta
4. 2.5” HDD 11. Wireless LAN 18. Intel Turbo Memory
5. Keyboard 12. Bluetooth
6. Touch pad 13. Sound
7. Display 14. Bridge Media slot
The Test Program operations are described in Chapter 3. Detailed replacement procedures are
described in Chapter 4.
NOTE: Before replacing the system board, it is necessary to execute the subtest 03 DMI
Information save of the 3.4 Setting of the hardware configuration in Chapter 3.
After replacing the system board, it is necessary to execute the subtest 04 DMI
Information recovery and subtest 08 System configuration display of the 3.4
Setting of the hardware configuration in Chapter 3. Also update with the latest
EC/KBC as described in Appendix H “EC/KBC Rewrite Procedures”.
After replacing the LCD, update with the latest EC/KBC as described in Appendix
H “EC/KBC Rewrite Procedures” to set the SVP parameter.
The implement for the Diagnostics procedures is referred to Chapter 3. Also, following
implements are necessary:
1. Phillips screwdrivers (For replacement procedures)
2. Implements for debugging port check
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Toshiba MS-DOS system FD
RS-232C cross cable
Test board with debug port test cable
PC for displaying debug port test result

Toshiba Tecra M10 Specifications

General

Tjunction	100 °C
Processor cache	2 MB
Processor cores	2
Processor model	T6570
System bus rate	- GT/s
Processor family	Intel® Core™2 Duo
Processor socket	Socket 478
Processor codename	Penryn
Processing Die size	107 mm²
Processor frequency	2.1 GHz
Processor cache type	L2
Processor lithography	45 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
Processor operating modes	32-bit, 64-bit
ECC supported by processor	No
Thermal Design Power (TDP)	35 W
Number of Processing Die Transistors	410 M
Motherboard chipset	Intel® GM45 Express
HDD speed	5400 RPM
HDD interface	SATA
Optical drive type	DVD Super Multi
Card reader integrated	Yes
Total storage capacity	320 GB
Compatible memory cards	Memory Stick (MS), MMC, MS PRO, SD, xD
Display diagonal	14.1 \
Display resolution	1280 x 800 pixels
Native aspect ratio	16:10
Internal memory	4 GB
Internal memory type	DDR2-SDRAM
Maximum internal memory	8 GB
Discrete graphics card model	Intel® GMA 4500MHD
Maximum graphics card memory	- GB
Type	PC
Modem speed	56 Kbit/s
Power supply type	AC
Power requirements	100-240V, 50/60Hz
Compliance industry standards	IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
DVD+R read speed	8 x
DVD-RAM read speed	5 x
DVD+R Double Layer read speed	6 x
Bluetooth version	2.1+EDR
Cabling technology	10/100/1000Base-T(X)
Networking features	Gigabit Ethernet
Operating system installed	Windows Vista Business
Sustainability certificates	ENERGY STAR
Battery capacity	5100 mAh
Number of battery cells	6
Charging port type	DC-in jack
USB 2.0 ports quantity	4
Parallel ports quantity	0
Product color	Silver
Storage temperature (T-T)	-20 - 65 °C
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	20 - 80 %
AC adapter power	75 W
AC adapter output current	5 A
AC adapter output voltage	15 V
Pointing device	Touchpad
Processor ARK ID	42841

Weight and Dimensions

Depth	245 mm
Width	336.8 mm
Weight	2440 g
Height (rear)	38.4 mm
Height (front)	36.4 mm