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Toshiba Tecra M10 User Manual

Toshiba Tecra M10
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2 Troubleshooting Procedures 2.6 2.5” HDD Troubleshooting
2-40 [CONFIDENTIAL] TECRA M10 Maintenance Manual (960-685)
Procedure 4 Diagnostic Test Program Execution Check
The HDD test program is stored in the Diagnostics Disk. Perform all of the HDD tests in the
Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more information about
the HDD test program.
If an error is detected during the HDD test, an error code and status will be displayed. The
error codes and statuses are described in Table 2-8. If an error code is not displayed but the
problem still occurs, go to Procedure 5.
Table 2-6 2.5” Hard disk drive error code and status
Code Status
05 HDD - HDC NOT RESET ERROR
07 HDD - DRIVE NOT INITIALIZE
09 HDD - DMA BOUNDARY ERROR
0B HDD - BAD TRACK ERROR
BB HDD - UNDEFINED ERROR
08 HDD - OVERRUN ERROR (DRQ ON)
01 HDD - BAD COMMAND ERROR
02 HDD - ADDRESS MARK NOT FOUND
04 HDD - RECORD NOT FOUND ERROR
10 HDD - ECC ERROR
20 HDD - HDC ERROR
40 HDD - SEEK ERROR
80 HDD - TIME OUT ERROR
11 HDD - ECC RECOVER ENABLE
AA HDD - DRIVE NOT READY
CC HDD - WRITE FAULT
E0 HDD - STATUS ERROR
0A HDD - BAD SECTOR
EE HDD - ACCESS TIME ERROR
DA HDD - NO HDD
12 HDD - DMA CRC ERROR

Table of Contents

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Toshiba Tecra M10 Specifications

General IconGeneral
Tjunction100 °C
Processor cache2 MB
Processor cores2
Processor modelT6570
System bus rate- GT/s
Processor familyIntel® Core™2 Duo
Processor socketSocket 478
Processor codenamePenryn
Processing Die size107 mm²
Processor frequency2.1 GHz
Processor cache typeL2
Processor lithography45 nm
Processor manufacturerIntel
Processor front side bus- MHz
Processor operating modes32-bit, 64-bit
ECC supported by processorNo
Thermal Design Power (TDP)35 W
Number of Processing Die Transistors410 M
Motherboard chipsetIntel® GM45 Express
HDD speed5400 RPM
HDD interfaceSATA
Optical drive typeDVD Super Multi
Card reader integratedYes
Total storage capacity320 GB
Compatible memory cardsMemory Stick (MS), MMC, MS PRO, SD, xD
Display diagonal14.1 \
Display resolution1280 x 800 pixels
Native aspect ratio16:10
Internal memory4 GB
Internal memory typeDDR2-SDRAM
Maximum internal memory8 GB
Discrete graphics card modelIntel® GMA 4500MHD
Maximum graphics card memory- GB
TypePC
Modem speed56 Kbit/s
Power supply typeAC
Power requirements100-240V, 50/60Hz
Compliance industry standardsIEEE 802.3, IEEE 802.3u, IEEE 802.3ab
DVD+R read speed8 x
DVD-RAM read speed5 x
DVD+R Double Layer read speed6 x
Bluetooth version2.1+EDR
Cabling technology10/100/1000Base-T(X)
Networking featuresGigabit Ethernet
Operating system installedWindows Vista Business
Sustainability certificatesENERGY STAR
Battery capacity5100 mAh
Number of battery cells6
Charging port typeDC-in jack
USB 2.0 ports quantity4
Parallel ports quantity0
Product colorSilver
Storage temperature (T-T)-20 - 65 °C
Operating temperature (T-T)5 - 35 °C
Storage relative humidity (H-H)10 - 90 %
Operating relative humidity (H-H)20 - 80 %
AC adapter power75 W
AC adapter output current5 A
AC adapter output voltage15 V
Pointing deviceTouchpad
Processor ARK ID42841
Weight and Dimensions IconWeight and Dimensions
Depth245 mm
Width336.8 mm
Weight2440 g
Height (rear)38.4 mm
Height (front)36.4 mm

Summary

Chapter 1 Hardware Overview

Hardware Features

Details the various hardware components and features of the TECRA M10 laptop.

System Unit Block Diagram

Illustrates the internal architecture and component connections of the system unit.

TFT Color Display

Covers LCD module and FL inverter board specifications for the TFT color display.

Power Supply Functions

Explains the functions of the power supply and its output ratings.

Chapter 2 Troubleshooting Procedures

Troubleshooting Overview

Introduces how to determine Field Replaceable Units (FRUs) causing computer malfunctions.

Troubleshooting Flowchart

Provides a guide for determining troubleshooting procedures based on system symptoms.

Power Supply Troubleshooting

Describes procedures to check if the power supply is functioning properly.

System Board Troubleshooting

Details how to determine if the system board is malfunctioning or not.

Fingerprint Sensor Troubleshooting

Provides procedures to check if the fingerprint sensor works correctly or not.

Chapter 3 Tests and Diagnostics

Diagnostic Test Programs

Explains how to use Diagnostic Test programs to test hardware modules.

Executing Diagnostic Tests

Guides on how to start and run the repair test programs and their subtests.

Setting of the hardware configuration

Details how to execute the initial configuration program for hardware information.

System Test Details

Describes how to execute the System Test and its subtests like ROM checksum and Fan ON/OFF.

Hard Disk Test

Guides on executing the Hard Disk Test and its subtests like Partition Check and Format Check.

ONLY ONE TEST Menu

Describes how to test unique functions of the model, like keyboard, touch pad, and LEDs.

Chapter 4 Replacement Procedures

FRU Replacement Overview

Describes FRU removal/replacement procedures and provides a chart for FRU order.

Battery Pack Removal and Installation

Details the procedure for removing and installing the computer's battery pack.

Hard Disk Drive (HDD) Replacement

Describes the procedure for removing and installing the 2.5-inch HDD.

Keyboard Replacement

Provides steps for removing and installing the computer's keyboard.

System Board Replacement

Provides procedures for replacing the system board, including DMI information management.

Fluorescent Lamp Replacement

Details procedures for replacing fluorescent lamps for different LCD modules.

Appendices

Precautions for Handling LCD Module

Provides safety precautions for handling the LCD module during assembly/disassembly.

System Board Layout

Shows front and back views of system boards with connectors and ICs labeled.

System Board Connector Pin Assignments

Lists pin assignments for various connectors on system boards.

BIOS Rewrite Procedures

Explains how to rewrite the system BIOS program when updating the BIOS.

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