Toshiba Tecra M10 User Manual

2 Troubleshooting Procedures 2.9 Display Troubleshooting
2-46 [CONFIDENTIAL] TECRA M10 Maintenance Manual (960-685)
2.9 Display Troubleshooting
To check if the computer’s display is malfunctioning or not, follow the troubleshooting
procedures below as instructed.
Procedure 1: External Monitor Check
Procedure 2: Diagnostic Test Program Execution Check
Procedure 3: Connector and Cable Check
Procedure 4: Replacement Check
Procedure 1 External Monitor Check
Connect an external monitor to the computer’s external monitor port, then boot the computer.
The computer automatically detects the external monitor.
If the external monitor works correctly, the internal LCD may be faulty. Go to Procedure 3.
If the external monitor appears to have the same problem as the internal monitor, system
board may be faulty. Go to Procedure 2.
Procedure 2 Diagnostic Test Program Execution Check
The Display Test program is stored in Diagnostics disk. This program checks the display
controller on system board. Insert the Diagnostics disk in the USB FDD, turn on the
computer and run the test. Refer to Chapter 3, Tests and Diagnostics for details. If an error is
detected, go to Procedure 3.

Toshiba Tecra M10 Specifications

General

Tjunction	100 °C
Processor cache	2 MB
Processor cores	2
Processor model	T6570
System bus rate	- GT/s
Processor family	Intel® Core™2 Duo
Processor socket	Socket 478
Processor codename	Penryn
Processing Die size	107 mm²
Processor frequency	2.1 GHz
Processor cache type	L2
Processor lithography	45 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
Processor operating modes	32-bit, 64-bit
ECC supported by processor	No
Thermal Design Power (TDP)	35 W
Number of Processing Die Transistors	410 M
Motherboard chipset	Intel® GM45 Express
HDD speed	5400 RPM
HDD interface	SATA
Optical drive type	DVD Super Multi
Card reader integrated	Yes
Total storage capacity	320 GB
Compatible memory cards	Memory Stick (MS), MMC, MS PRO, SD, xD
Display diagonal	14.1 \
Display resolution	1280 x 800 pixels
Native aspect ratio	16:10
Internal memory	4 GB
Internal memory type	DDR2-SDRAM
Maximum internal memory	8 GB
Discrete graphics card model	Intel® GMA 4500MHD
Maximum graphics card memory	- GB
Type	PC
Modem speed	56 Kbit/s
Power supply type	AC
Power requirements	100-240V, 50/60Hz
Compliance industry standards	IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
DVD+R read speed	8 x
DVD-RAM read speed	5 x
DVD+R Double Layer read speed	6 x
Bluetooth version	2.1+EDR
Cabling technology	10/100/1000Base-T(X)
Networking features	Gigabit Ethernet
Operating system installed	Windows Vista Business
Sustainability certificates	ENERGY STAR
Battery capacity	5100 mAh
Number of battery cells	6
Charging port type	DC-in jack
USB 2.0 ports quantity	4
Parallel ports quantity	0
Product color	Silver
Storage temperature (T-T)	-20 - 65 °C
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	20 - 80 %
AC adapter power	75 W
AC adapter output current	5 A
AC adapter output voltage	15 V
Pointing device	Touchpad
Processor ARK ID	42841

Weight and Dimensions

Depth	245 mm
Width	336.8 mm
Weight	2440 g
Height (rear)	38.4 mm
Height (front)	36.4 mm