Universal Robots UR e Series Installation Guide

9.Troubleshooting
9.1. OEM Control Box AC variant
Symptom Possible Solution
Control Box does not turn on.
Check that the power source is wired correctly (see 4.3 Power
Source Wiring: ACon page13).
Control Box turns on for a few
seconds then shuts down.
Pressing the Power ON button for more than 5 seconds shuts the
Control Box down. Press the button for 1-2 seconds only.
Robot performance is
unstable.
•
Check the input voltage is within specifications (see 8.1
Technical Specificationson page27)
•
Check grounding (avoid ground-loops or loose screws).
9.2. OEM Control Box DC variant
Symptom Possible Solution
Control Box does not turn on.
•
Check the power source is wired correctly (see 5.3
Power Source Wiring: DCon page17).
•
Ensure the DC source connection polarity is correct.
Reverse polarity causes permanent damage to the OEM
Control Box.
Control Box turns on for a few
seconds then shuts down.
Pressing the Power ON button for more than 5 seconds shuts
the Control Box down.
Press the button for 1-2 seconds only.
Control Box does not turn on or
the robot performance is
unstable.
•
Check the DC input is within specifications in 8.1
Technical Specificationson page27.
•
Check the DC supply has enough charge to supply the
initial current to the system.
For complete, in depth information about the electrical configurations, see the Electrical Interface in
the UR User Manual available for download at: myur.universal-robots.com/manuals
Installation Guide OEM Control Box
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Universal Robots UR e Series Specifications

General

Brand	Universal Robots
Model	UR e Series
Category	Robotics
Language	English