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Alarm messages panel control board:
Display message Description Effect Problem solution
AD01
An error has been detected in the control
board memory
Oven shutdown Contact the Customer Assistance Service
AD02
An error has been detected on the keyboard
Oven shutdown Contact the Customer Assistance Service
AD03
An error has been detected in the display
Oven shutdown Contact the Customer Assistance Service
AD04
Communication has been cut off
Oven shutdown Contact the Customer Assistance Service
AD10
Basic control board setting error
Oven shutdown Contact the Customer Assistance Service
Maintenance in the event of a malfunction:
In the event of a malfunction, deactivate the appliance:
Disconnect the appliance from the electricity supply.
For gas appliances
Cut off the gas supply immediately.
Contact a Technical Assistance Centre with specially trained personnel.
Before calling the Customer Assistance Service:
Malfunction Possible cause Solution
The oven is completely switched off No mains power
Make sure the appliance is connected to
the electricity mains
No steam is produced inside the oven
cavity
Water inlet closed Open water inlet
Appliance plumbed into the water mains
or the tank incorrectly
Make sure the appliance is plumbed into
the water mains or the tank correctly
No water in the tank (if water is taken
from the tank)
Fill the tank with water
Water inlet filter blocked Clean the filter
After the duration or core
temperature has been set and the
START / STOP button pressed, the
oven does not start
Door open or not shut properly Make sure the door is shut
Water escapes from the seal while
the door is shut
Seal dirty Clean the seal using a damp cloth
Seal damaged
Contact a specialised technician to
request the necessary repair work
The handle mechanism is loose
Contact a specialised technician to
request the necessary repair work
Oven-user communication
30
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