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14.2 PROBLEMS, ERRORS AND TROUBLESHOOTING
Malfunctions and errors are caused mostly by incorrect use, improper or
inadequate maintenance or incorrect connection of the appliance.
Therefore the operators must always carefully follow the instructions.
The errors, the causes and troubleshooting:
Error Cause Troubleshooting
Appliance will not start up when switched on.
There is no power supply Check the power circuit.
Automatic fuses are disconnected. Switch on the power fuses again.
Compressor starts up, but shuts down
immediately. On the touch screen (cylinder –
right part) in tutor message show caption
Er-ALTA P-1.
Water feed shortage. Open the water feed valve.
Water supply not connected. Connect appliance to the water supply.
The mixture is too warm (especially the first
cycle).
Start the compressor several times; after a
while it will start to function properly.
The appliance works, but does not eject any
ice cream.
The ice cream mixture contains too little
sugar.
Wait until the ice cream melts, scoop it out of
the production cylinder and correct the ice
cream mixture.
The set ice cream production parameter is
incorrect.
Change the ice cream production parameter.
Produced ice cream is too soft. Excessive quantity of sugar in the mixture. Correct the mixture.
The set ice cream production parameter is
incorrect.
Change the ice cream production parameter.
It takes too long to reach the desired
consistency of ice cream.
Worn-out mixer blades. Change the mixer blades and sliders.
Ice cream leaks from underneath the ice
cream ejection opening cover.
The rubber sealing is missing, worn or not
attached properly.
Check the item and replace it if necessary.
The shower pipe leaks. The shower pipe is worn. Replace the shower pipe with a new one.
Worn sealing. Replace sealing with new ones.
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