6
1 Introducing your EFTPOS Now terminal
What this guide will cover
This user guide will help you become familiar with the EFTPOS Now terminal. You’ll
find all the details of the terminal’s features and the simple operational steps to help
deliver fast and secure payment processing for your business.
Your terminal’s features
Your EFTPOS Now terminal enables online transactions to be processed for
Debit Cards (Savings and Cheque accounts), Credit Cards (Visa
®
, Mastercard
®
and China UnionPay
TM
) and Charge Cards (American Express
®
, Diners Club and JCB).
It’s important to note that if you’d like to accept American Express, Diners Club
or JCB cards, you’ll need to enter separate agreements with them.
EFTPOS Now enables you to process:
• Purchases
• Purchases with Cash Out for Debit Cards
• Refunds
• Mail/Telephone Order (MOTO approved merchants only)
• Cash Out transactions for Debit Cards
• Purchases with Tip
• Pre-Authorisation and Completion transactions, including an extended range of
transactions offered by Visa, Mastercard
®
and UnionPay (approved merchants only)
American Express
®
is a registered trademark of American Express Company. Visa
®
is a registered trademark
of Visa International Service Association. Mastercard
®
is a registered trademark of Mastercard International
Incorporated. China UnionPay is a trademark of China UnionPay Co., Ltd.
1.1 Merchant responsibility for equipment and
materials provided
Any hardware or equipment and any unused stationery and promotional materials
supplied by Westpac Banking Corporation (the Bank), remain the property of the Bank.
In addition:
• You must not sell, assign or in any way compromise them.
• You can’t give them to a third party or give access to a third party.
• You must make sure that the terminals are covered by your business or
contents insurance.
Terminals must not be relocated without prior authorisation.