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7.3 Pre-authorisation cancellation
A Pre-Authorisation cancellation is used to fully cancel a Pre-Authorisation that is no
longer required.
A Pre-Authorisation cancellation can be processed in one of two ways:
1. Using the RRN from the Pre-Authorisation transaction receipt.
2. Using the Search Transactions > Advanced Search function to browse
the Pre-Authorisation transaction from the last 14 days.
Terminal Screen Next Step
1. Select the menu icon located at the top left
of the amount-entry screen.
2. Select Search Transactions then
Advanced Search.
3. Tap in the RRN field and enter the RRN
from receipt.
4. Tab down to the Transaction Type field by
pressing the green arrow and select Pre-Auth.
5. Select Search.
6. To view and confirm details, select the Pre-Auth
displayed on the screen.
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