32 INTRODUCTION
SERVICE ASSISTANCE
Your authorized Volvo Truck dealer is trained and equipped to perform expert service on
your Volvo vehicle. Your dealer has direct access to Volvo Trucks North America for
technical help, parts or service information.
There is also a direct number to Volvo Action Service (VAS), staffed 24 hours a day, if you
are in need of assistance. The number to the Customer Support Center is: 1 (800) 528–6586
[or (800) 52–VOLVO]. Also on the internet: www.vas.volvo.com
VAS offers:
Delivery Assurance — If you need roadside assistance, VAS can arrange for load
forwarding or equipment rental.
Personal Assurance — Trained staff for handling any vehicle problems.
Uptime Assurance — VAS will locate the nearest service provider and guarantee
payment so you can get on the road as soon as possible.
Price Assurance — VAS audits service and parts billing to ensure guaranteed labor
rates and preferred parts pricing for Volvo components.
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