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Index
Contents
Index
Contents
TROUBLESHOOTING TABLES
If you encounter problems with your Intuos3 tools or tablet, see the following tables. Your problem may be
described here, and you can try the solution offered. Be sure you refer to the Read Me file for the latest
information updates.
For additional information, visit Wacom’s web site at http://www.wacom.com/productsupport and follow the
links to the FAQs.
Gener
al problems
Windows-specific problems
Macintosh-specific problems
GENERAL PROBLEMS
The computer does not
have an available USB
port.
Check if there is an available USB port on a powered USB hub. If not
available you will need to add a powered USB hub or USB card.
The tablet status LED is
off.
Verify that your tablet’s USB cable is plugged into a primary USB port
(directly into your computer) or into a powered USB hub. If you are
connecting to a powered USB hub device, make sure the hub is connected
to an active USB port and that the hub is active.
After plugging in the tablet,
a message appears
indicating that the USB
device needs more power
than is available.
Make sure the tablet is plugged into a primary USB port on your computer
or into a powered USB hub attached to your computer.
The pen works only in
M
OUSE mode, and does
not draw with pressure
sensitivity.
The tablet driver software was not installed or did not load properly.
Make sure the tablet driver software is installed and functioning. Insert the
Wacom Tablet CD into your computer and install the driver software for the
tablet.
The pen does not draw
with pressure sensitivity.
Some applications require that you turn on the pressure capabilities within
the application or selected tool before the pen will respond as a pressure-
sensitive tool.
Clicking is difficult. Try using a lighter T
IP FEEL (see adjusting tip feel and double-click).
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