Benchmark Platinum-Edge: Operation-Service Manual
SECTION 9 – AERTRIM OPERATION
OMM-0137_D • GF-211 • 7/16/2019 Technical Support • (800) 526-0288 • Mon-Fri, 8 am - 5 pm EST Page 129 of 146
9.6 AERtrim MAINTENANCE and TROUBLESHOOTING
The AERtrim system, which maximizes blower efficiency, depends on the O
2
sensor. The
AERtrim system needs only minimal maintenance. It is recommended that you inspect the
oxygen sensor for accuracy every 12 months by comparing it to a sensor reading from a
properly calibrated flue analyzer. This is strongly advised because contaminated air or gas
supplies may cause impurity buildup and shift the calibration point. An offset value of ±3.0% can
be entered in the O2 Offset parameter in the AERtrim Settings screen (Main Menu
Advanced Setup Performance AERtrim AERtrim Settings) to correct the reading
during manual calibration. If the sensor has a large amount of offset, a replacement may be
required soon.
Occasional software updates to the device may be required.
TABLE 9-1: AERtrim General Warnings
Warning Cause Possible Solutions
O2 Percentage Low
O
2
Levels less than 2% for more
than 30 seconds (auto-reset when
valve comes back in range}
Dirty filter or poor combustion
calibration – recalibrate unit
O
2
Offset too low – Increase
Offset value
Bad Sensor-Replace
O2 Sensor Malfunction
O
2
Levels less than -4% or more
than 24% for more than 10 seconds
{manual clearing of this fault is
required}
Bad Sensor-Replace
Communication Issue – check
wires and connections
Warning 02 Level High
O
2
Levels > 9% and < 24% for more
than 30 seconds {auto-reset when
value comes back in range}
Gas Pressure Regulator or Air
Blower Problem, or bad
Combustion Calibration
O
2
Offset too high
Bad Sensor-Replace
O2 Sensor Out Of
Range
Sensor auto calibration offset
required is more than ±3%
Reset Unit-Recalibrate Sensor
Bad Sensor-Replace
Bad ECU-Replace (Rare)
O2 Warning Service
Required
If the O
2
level is outside of its limits
for more than 5 minutes.
For example:
1) Reading < Lower Limit
& Blower Voltage = BV Limit
OR
2) Reading > Upper Limit
& Blower Voltage = BV Limit
Gas Supply, Air Filter, or Air
Blower issue
Bad Sensor-Replace