Xerox Phaser 3600 Service Manual

4-2 Phaser 3600 Printer Service Manual
General Troubleshooting
Servicing Instructions
The service flowchart is an overview of the path a service technician should
take, using this manual, to service the print engine and options.
Step 1: Identify the Problem
1. Verify the problem reported and check for any error codes and write them down.
2.
Pri
nt normal customer prints and service test prints and look for any of the following:
a. any image quality problems in the test prints.
b. any mechanical or electrical abnormalities present.
c. any unusual noise or smell coming from the printer.
3. View the fault and jam histories and look at the total print count for the printer.
4. Verify the AC input power supply is within proper specifications by measuring the voltage at the
electric outlet while the printer is running.
Step 2: Inspect and Clean the Printer
1. Switch OFF printer power and disconnect the AC power cord from the wall outlet.
2.
V
erify the power cord is free from damage or short circuit and is connected properly.
3. Remove the Print Cartridge and protect it from light, then inspect the printer interior and remove any
foreign matter, obstructions, or loose toner.
4. Inspect the interior of the printer for damaged wires, loose connections, toner leakage, and damaged
or obviously worn parts.
5. Do not use solvents or chemical cleaners to clean the printer interior.
6. Do not use any type of oil or lubricant on printer parts.
7. Use only an approved toner vacuum.
8. Clean all rubber rollers with a lint-free cloth, dampened slightly with cold water.
9. Replace any service items that have reached their 150,000 end-of-life.
Step 3: Find the Cause of the Problem
1. Use the Repair Analysis Procedures to find the cause of the problem.
2.
Use Di
agnostics to check printer and optional components.
3. Use the Wiring Diagrams to locate test points.
4. Take voltage readings at various test points as instructed in the appropriate troubleshooting
procedure.
Step 4: Correct the Problem
1. Use the Parts List to locate a part number.
2.
Use the
Repair and Adjustments Procedures to replace the part.
Step 5: Final Checkout
1. Test the printer to be sure you have cor
r
ected the initial problem and there are no additional problems
present.

Xerox Phaser 3600 Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	600 x 600 DPI
Warm-up time (from sleep mode)	31 s
Print speed (black, normal quality, A4/US Letter)	38 ppm
Internal memory	32 MB
Maximum internal memory	512 MB
Total input capacity	600 sheets
Total output capacity	250 sheets
Maximum input capacity	1100 sheets
Paper tray 2 input capacity	500 sheets
Functions	Print
I/O ports	Parallel (IEEE 1284), USB 2.0
Device manager	DHCP, Xerox CentreWare Internet Services Embedded Web Server, Xerox CentreWare Printer Management for Microsoft, Novell, and UNIX
Package length	563.87 mm
Depth (imperial)	18.8 \
Width (imperial)	15.7 \
Height (imperial)	15.1 \
Power requirements	240 V, 50/60 Hz
Standard input trays	2
Print memory (standard)	64 MB
Power consumption (active)	700 W
Compatible operating systems	HP-UX 10.2, Linux, Mac OS X ver.10.2 Red Hat 9, SCO, SUSE 9, Solaris 2.5.1/2.6+, Windows 2000/Vista
Acoustic power emissions (standby)	35 dB
Standard output capacity for envelopes	8000 sheets
Acoustic power emissions (active, print, copy or scan)	56 dB
PCL fonts	68
Certification	CE, UL 60950-1/CSA 60950-1-03, FCC Part 15 Class A, 73/23/EEC, RoHS 2002/95/EC
Maximum duty cycle	200000 pages per month
Recommended duty cycle	8000 pages per month
Number of PostScript fonts	136
Power consumption (standby)	13 W
Power consumption (PowerSave)	130 W
Export Control Classification Number (ECCN)	EAR99

Weight and Dimensions

Depth	478 mm
Width	399 mm
Height	383 mm
Package width	515.61 mm
Package height	584.19 mm
Package weight	21201.2 g
Dimensions (WxDxH)	399 x 462 x 383 mm