Phaser 3600 Printer Service Manual 5-9
Print-Quality Troubleshooting
Image-Quality Troubleshooting
The following table provides examples and descriptions, possible causes, and
the solutions for troubleshooting various image or printing defects that may be
observed in the Phaser 3600 Laser Printer.
Blank Print (No Print)
The entire image area is blank.
Initial Actions
â– Check the paper transfer path.
â– Ensure the transfer path is free of debris.
Troubleshooting Reference Table
Applicable Parts Example Print
â– Transfer Roller, PL1.1.7
â– Registration Assembly, PL1.1.12
â– Laser Scan Unit, PL1.1.15
â– Print Cartridge, PL1.1.34
â– HVPS, PL1.1.29
â– Main Board, PL1.1.19
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Print a Demo page.
Is the entire area still blank?
Go to step 3. Go to step 2.
2 Check the paper condition.
Is the paper dry, a recommended type,
and l
oaded in the correct position?
Go to step 3. Replace the
pape
r.
3 Check the Print Cartridge for damages.
Is the Print Cartridge damaged?
Replace the
Print
Cartridge.
Go to step 4.
Blank Print