3-34 Phaser 4500/4510 Service Manual
Error Messages and Codes
Jam At Tray N
Paper arrives early at the registration sensor
Diagnostic Error Codes
E2-01: Feed Jam 1 at Tray 1
E2-02: Feed Jam 1 at Tray 2
E2-03: Feed Jam 1 at Tray 3
E2-04: Feed Jam 1 at Tray 4
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
■ 150-sheet feeder assembly
■ 150-sheet paper cassette
■ Registration sensor
■ Registration actuator
(Actuator B)
■ LVPS
■ HVPS/engine logic board
■ Registration clutch
■ Feeder 1 chute assembly
■ Gear assembly housing
■ No paper sensor
■ Feeder 2 chute assembly
■ Bottom plate assembly
■ Retard roller
■ Feed clutch assembly
■ Turn roller
■ Turn roller clutch
■ 550-sheet feeder assembly
■ 550-sheet paper cassette
■ “150-Sheet Feeder, 550-Sheet Feeder, Main
Fan” on page 10-27
■ “P4500: 24 V Interlock, Rear Cover Switch,
Main Motor, Sub Fan, Exit Motor Assembly” on
page 10-21
■ “Print Engine Wiring Diagrams” on page 10-19
■ “Print Engine Plug/Jack Locator” on page 10-3
Troubleshooting Procedure
Steps Actions and Questions Yes No
1 Remove all jammed paper from the
tray?
Does the error still occur?
Go to step 2. Go to “No Paper
in Tray 1/No
Paper in Tray 2”
on page 3-63.
2 Check the condition of the paper in the
tray.
Is the paper crumpled, damaged,
damp, or out of specification?
Replace the
paper.
Go to step 3.
3 Compare the size of the paper in use
with the tray’s End Guide settings and
the paper size selected by the print
driver.
Does the paper size in use match the
settings?
Go to step 4. Replace the
paper, or set up
the paper size
correctly.
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General
Weight and Dimensions
