Yealink CP920 User Guide
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1. Tap Hold during a call.
The phone will beep softly every 30 seconds to remind you that you still have a call on hold.
Note
When you have multiple calls on the phone and the current call is held, you can tap the up or down arrow button to swap to
the active call.
Resuming a Held Call
You can view and resume a held call on the phone.
Procedure
1. Tap Resume.
If multiple calls are placed on hold, select the desired call first.
Note
When you have multiple calls on the phone and the current call is active, you can tap the up or down navigation key to swap
to the held call.
Redirecting Incoming Calls
When you are not available to answer calls on your phone, you can forward the calls to another phone.
Topics
Forwarding All Incoming Calls to a Contact
Forwarding an Incoming Call Manually
Diverting Calls to a Contact
Forwarding All Incoming Calls to a Contact
You can set up the forwarding type which enables your phone to forward all incoming calls to a contact.
There are three types of forwarding:
l Always Forward: Forwards all incoming calls immediately.
l Busy Forward: Forwards incoming calls when you are busy in a call.
l No Answer Forward: Forwards incoming calls when no one answers the calls.
Topics
Forwarding All Incoming Calls on All Lines
Deactivating Call Forward
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