Maintaining Your Phone
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Maintaining Your Phone
When your phone is unable to operate properly, you need to investigate or troubleshoot issues along with other tasks
your system administrator may ask you to perform.
Topics
Warnings
Diagnosing the Network
Rebooting Your Phone
Resetting to Factory Settings
Updating the Phone Configuration
Clearing User's Personalized Configuration Settings
Warnings
When some issues occur on your phone, a warning icon appears in the status bar.
The following lists the detailed situations:
l The default password is being used
l Failed to register the account
l Provisioning credentials are wrong
l Network is unavailable
Topics
Investigating Warnings
Re-provisioning Your Phone
Clearing Warnings
Related Topic
Changing the Administrator Password
Investigating Warnings
The warning icon lets you know that your phone has one or more important issues. You can view details about warn-
ings on the Status screen.
Procedure
1. Navigate to Menu > Status.
2. Select Warnings.
The Warnings screen is displayed listing any issues.
Tip
You can also press the OK key when the phone is idle, and then select Warnings.
Re-provisioning Your Phone
When the provisioning credentials are wrong, you need to ask your system administrator for the valid provisioning cre-
dentials to re-provision your phone.
Procedure