| Troubleshooting | 61
Parameter Description
License
• Device Type
• Multipoint Status
• Multipoint Ways
• Period of validity/Period
Viewing System Status
1. Go to More > Settings > System Status.
2. Select the desired list to view the status.
Viewing Call Statistics
If voice quality is poor during a call, you can view call statistics to find out the reason. The call statistics
includes:
• Bandwidth: the received and the sent bandwidth.
• Video: the definition, the codec, the bandwidth, the frame rate, the jitter, the packet and its loss rate.
• The protocol used to placing calls.
• The device information.
• Audio: the codec, the bandwidth, the sample rate, the frame rate, the jitter, the packet and its loss rate.
• Content: the codec, the bandwidth, the definition and the frame rate.
Press OK to open Talk Menu, go to More > Call Statistics, and press the navigation keys to select the
desired participant.