Yealink SIP-T27P User Manual

Table of Contents
xi
Recent Call In Dialing .......................................................................................................................................... 95
Auto Redial .............................................................................................................................................................. 96
Call Completion ..................................................................................................................................................... 97
ReCall ......................................................................................................................................................................... 98
Call Mute .................................................................................................................................................................. 99
Muting a Call .................................................................................................................................................... 100
Muting While Dialing .................................................................................................................................... 100
Call Hold/Resume ............................................................................................................................................... 100
Do Not Disturb (DND) ....................................................................................................................................... 102
Call Forward .......................................................................................................................................................... 107
Static Forwarding ............................................................................................................................................ 107
Dynamic Forwarding ..................................................................................................................................... 115
Call Transfer........................................................................................................................................................... 115
Blind Transfer .................................................................................................................................................... 116
Semi-attended Transfer................................................................................................................................ 118
Attended Transfer ........................................................................................................................................... 119
Call Waiting ........................................................................................................................................................... 120
Conference ............................................................................................................................................................ 121
Local Conference ............................................................................................................................................ 121
Network Conference...................................................................................................................................... 122
Call Park/Retrieve ................................................................................................................................................ 123
FAC Mode .......................................................................................................................................................... 125
Transfer Mode .................................................................................................................................................. 127
Call Pickup ............................................................................................................................................................. 129
Directed Call Pickup ....................................................................................................................................... 129
Group Call Pickup ........................................................................................................................................... 131
Anonymous Call .................................................................................................................................................. 133
Anonymous Call Rejection .............................................................................................................................. 134
Advanced Phone Features ......................................................... 137
Busy Lamp Field (BLF) ........................................................................................................................................ 137
Configuring the BLF Feature on the IP Phone ..................................................................................... 137
Using BLF Feature on the IP Phone ......................................................................................................... 142
BLF List .................................................................................................................................................................... 144
Call Recording ...................................................................................................................................................... 146
Configuring a Record Key ........................................................................................................................... 147
Configuring a URL Record Key .................................................................................................................. 148
Recording a Call .............................................................................................................................................. 148
Hot Desking .......................................................................................................................................................... 149
Intercom ................................................................................................................................................................. 150
Configuring the Intercom Feature on the IP Phone.......................................................................... 150
Using Intercom ................................................................................................................................................ 153
Multicast Paging .................................................................................................................................................. 154
Sending RTP Stream ...................................................................................................................................... 154

Yealink SIP-T27P Specifications

General

Handset type	Wired handset
Product type	IP Phone
Product color	Cappuccino, Black
Backlight keypad	Yes
Volume control	Digital
Base station keys	36
Number of programmable keys	8
Phonebook capacity	1000 entries
Number of VoIP accounts	6
Voice codecs	G.722, G.726, G.711, G.729, G.711a, G.729A, iLBC, G.729B
Display diagonal	3.66 \
Display resolution	240 x 120 pixels
Networking standards	IEEE 802.1p, IEEE 802.3af, IEEE 802.1x, IEEE 802.1Q
RJ-9 ports quantity	2
AC adapter input voltage	100 - 240 V
AC adapter output current	1.2 A
AC adapter output voltage	5 V
Operating temperature (T-T)	-10 - 50 °C
Operating relative humidity (H-H)	10 - 95 %
Number of handles included	1 pc(s)

Weight and Dimensions

Depth	210 mm
Width	265 mm
Height	170.5 mm
Package depth	225 mm
Package width	300 mm
Package height	118 mm

Summary

SIP-T27P Phone Overview

SIP-T27P Phone Hardware Overview

Getting Started with SIP-T27P

SIP-T27P Phone Installation Guide

Provides step-by-step instructions for physically installing the SIP-T27P IP phone on a desk or wall.

SIP-T27P Phone Initialization Steps

SIP-T27P Network Configuration Basics

Details manual network configuration for IPv4 and IPv6 if DHCP is unavailable.

SIP Account Registration on SIP-T27P

Covers the process of registering SIP accounts to enable the phone for network service.

Basic Call Features on SIP-T27P

How to Place Calls on SIP-T27P

Provides instructions for placing calls using the handset, speakerphone, or headset.

Answering Calls on SIP-T27P

Explains how to answer incoming calls via handset, speakerphone, or headset.

Ending Calls on SIP-T27P

SIP-T27P Auto Redial Settings

Muting SIP-T27P Microphone

Holding and Resuming Calls on SIP-T27P

Describes how to place calls on hold and retrieve them, including managing multiple calls.

SIP-T27P Do Not Disturb (DND) Setup

Guides on activating and deactivating DND for the phone or specific accounts to reject calls.

SIP-T27P Call Forwarding Options

Explains static and dynamic call forwarding types and how to configure them.

SIP-T27P Call Transfer Methods

Details the procedures for performing blind, semi-attended, and attended call transfers.

Managing SIP-T27P Call Waiting

Setting Up Conference Calls on SIP-T27P

Provides instructions for setting up local and network conference calls with multiple participants.

SIP-T27P Call Parking and Retrieval

SIP-T27P Call Pickup Features

Advanced Phone Features on SIP-T27P

SIP-T27P Busy Lamp Field (BLF)

Explains how to monitor the status of other users' lines using BLF keys.

SIP-T27P BLF List Management

SIP-T27P Call Recording Function

SIP-T27P Intercom Functionality

SIP-T27P Automatic Call Distribution (ACD)

Explains the ACD system's role in handling and distributing incoming calls for call centers.

SIP-T27P Shared Call Appearance (SCA)

Describes how to share an extension across multiple phones for collaborative call handling.

SIP-T27P Bridged Line Appearance (BLA)

Explains how BLA enables sharing and monitoring of specific extensions across multiple phones.