Hardware Troubleshooting
Troubleshooting the SEH IPv6 PS
54
P1004197-001 Addendum to the SEH PS105-Z & PS102-Z User Guide 09/03/2008
for Zebra Printers
Troubleshooting the SEH IPv6 PS
Resetting to Factory Default
For more information about resetting the SEH IPv6 PS to factory defaults, refer to Reset the
SEH IPv6 PS to Factory Defaults on page 29.
The Link LED Is Not Lit
If the LED is not lit, the SEH IPv6 PS has not detected the presence of a network cable. To
solve the problem:
1. Turn the printer off (O).
2. Remove the network cable from the SEH IPv6 PS.
3. Plug the network cable back in until you hear a click.
4. Check the other end of the cable in the same manner.
5. Turn the printer on (l). If the SEH IPv6 PS still does not detect a cable, continue.
6. Verify that the network cable is appropriate for the network and has an RJ-45 connector.
7. Connect the SEH IPv6 PS to a network drop that is a known good network connection. If
the SEH IPv6 PS is still unable to detect the network cable, contact Technical Support for
assistance.
Communication Problems
Because the print server is connected via the parallel port, certain error conditions within the
printer (such as
MEDIA OUT) may prevent communication through the print server. Clear the
error to resume operation.
Important • Cables with a rating higher than CAT-6 have not been tested.