Section 9 Troubleshooting
9.1 Troubleshooting the technical key in online mode
1. Define a unique technical key for each device as duplicate technical keys are
not allowed. If the device is created in online mode and the technical key is
already set to another device instance in the plant structure, a pop-up message
and error appears in the Output window. In online mode, the technical key is
retrieved from the device and set to the device instance’s technical key.
GUID-AB758C3D-2812-4664-913B-81B3A2D29B4B V1 EN
Figure 86: Failing to set technical key (pop message)
GUID-FCB2751E-5A38-4EB9-BADF-59FFF54968B6 V1 EN
Figure 87: Failing to set technical key
2. Define the device type and communication parameters correctly. If the device
is not responding or is connected to other IED type, an error message appears
when the Scan button is clicked.
1MRS757489 A Section 9
Troubleshooting
RIO600 75
Configuration Manual
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