Quick Setup Guide B. Troubleshooting
BroadCloud SIP Trunk 39 AudioCodes Mediant BRI/PRI Gateway
B Troubleshooting
B.1 Connecting to CLI
Connect to the device’s serial port labeled CONSOLE connecting a standard RJ-45 to
DB-9 female serial cable to a PC (sold separately). Connect to the console CLI and then:
1. Establish a serial communication (e.g., Telnet) with the device using a terminal
emulator program such as HyperTerminal, with the following communication port
settings:
• Baud Rate: 115,200 bps
• Data Bits: 8
• Parity: None
• Stop Bits: 1
• Flow Control: None
2. At the CLI prompt, type the username (default is Admin - case sensitive):
Username: Admin
3. At the prompt, type the password (default is Admin - case sensitive):
Password: Admin
4. At the prompt, type the following:
enable
5. At the prompt, type the password again:
Password: Admin
B.2 Enabling Logging on CLI
1. To enable the device to send the error messages (e.g. Syslog messages) to the CLI
console. Use the following commands:
2. Start the syslog on the screen by typing:
debug log
3. Enable SIP call debugging
debug sip 5
4. Stop Syslog on the screen by typing:
no debug log