Canon imageCLASS MF3010 User Manual

Scanning Problems
85RS-03Y
See the follo
wing sections.
Cannot scan a document.
(P. 168)
Cannot scan multiple documents to cr
eate a combined multi-page PDF le.(P. 168)
During scanning, a computer connected to the machine fr
eezes or is disconnected.(P. 168)
In the e
vent that applications installed from the User Software CD-ROM that comes with the machine
are not properly registered in the MF Toolbox.(P. 169)
A differ
ent application opens when you want to scan a document.(P. 169)
Scanned images ar
e spotted or distorted.(P. 169)
A scanned image is displayed lar
ger (or smaller) than its actual size on the computer screen.(P. 169)
Cannot scan highlighting marks.
(P. 169)
Cannot scan a document.
Refer to the following section:
" Cannot Scan a Document
(P. 170) "
Cannot scan multiple documents to create a combined multi-page PDF le.
Start ScanGear MF, access the Preferences dialog box, and clear the check box next to [Automatically Quit
ScanGear after Scanning] befor
e you perform a scan. When this check box is selected, you can only
perform a scan from the platen glass.
During scanning, a computer connected to the machine freezes or is
disconnected.
Quit all running applications to increase the memory usage.
Make sure that the machine has sucient fr
ee hard disk space when scanning documents at a high
resolution. To scan an A4-sized document at a resolution of 600 dpi in full color, for example, a minimum
of 300 MB of free space is required.
If an error occurs while scanning a specic image for Photoshop, access the [Edit] menu, select
[Pr
eferences], and click [Memory & Image Cache]. Set [Memory Usage] somewhere between 50 and 60
%.
The scanner driver may not be installed properly. Uninstall the software and install it again.
" Uninstalling the Softwar
e(P. 185) "
See the MF Driver Installation Guide in " Manuals and Their Contents
(P. 223) ".
Troubleshooting
168

Canon imageCLASS MF3010 Specifications

Printer Specifications

print speed	19 ppm
first print time	8 seconds
print resolution	1200 dpi x 600 dpi
print memory	64MB

Copier Specifications

copy speed	19 cpm
copy resolution	600 dpi x 600 dpi
warm-up time	10 seconds
first copy time	12 seconds
copy memory	64MB

Scanner Specifications

scan type	Color Contact Image Sensor (CIS)
color depth	24-bit
scan resolution	9600 dpi x 9600 dpi

Paper Handling Specifications

standard paper source	150-sheet cassette
paper output	100 sheets
paper weight	16 to 43 lb. bond

Power and Duty Cycle

power consumption (max)	900W
power consumption (energy saver mode)	1.2W
duty cycle	8, 000 pages per month

Dimensions and Weight

dimensions	14.7" (W) x 10.9" (D) x 10.0" (H)
unit weight without cartridge	16.8 lbs
unit weight with cartridge	18.1 lbs