Canon imageCLASS MF3010 User Manual

When a Problem cannot be Resolved
85RS-04K
Customer Support (U.S.A.)
If you cannot solve a problem by referring to the information in this chapter, for the fastest resolution, please
refer to available support materials (including the Knowledgebase FAQs and How to Video material) for your
product at www.usa.canon.com.
Please have the following information ready when contacting the Canon Customer
Care Center:
● Product name (imageCLASS MF3010 / MF3010VP)
● Serial number (a character string of three letters and a 5-digit number; located on the rating label on the rear
side of the machine)
● Place of pur
chase
● Nature of the problem
● Steps you have taken to solve the problem and the results
WARNING
If the machine makes strange noises or emits smoke or an odd odor
Turn OFF the power switch immediately, disconnect the power cord, and contact the Canon Customer
Care Center. Do not attempt to disassemble or repair the machine yourself.
IMPORTANT
If you attempt to x the machine yourself
It may void the limited warr
anty.
Customer Support (Canada)
If you cannot solve a problem by referring to the information in this chapter, for the fastest resolution, please
refer to available support materials (including the Knowledgebase FAQs and How to Video material) for your
product at www.canon.ca/support.
Troubleshooting
189

Canon imageCLASS MF3010 Specifications

Printer Specifications

print speed	19 ppm
first print time	8 seconds
print resolution	1200 dpi x 600 dpi
print memory	64MB

Copier Specifications

copy speed	19 cpm
copy resolution	600 dpi x 600 dpi
warm-up time	10 seconds
first copy time	12 seconds
copy memory	64MB

Scanner Specifications

scan type	Color Contact Image Sensor (CIS)
color depth	24-bit
scan resolution	9600 dpi x 9600 dpi

Paper Handling Specifications

standard paper source	150-sheet cassette
paper output	100 sheets
paper weight	16 to 43 lb. bond

Power and Duty Cycle

power consumption (max)	900W
power consumption (energy saver mode)	1.2W
duty cycle	8, 000 pages per month

Dimensions and Weight

dimensions	14.7" (W) x 10.9" (D) x 10.0" (H)
unit weight without cartridge	16.8 lbs
unit weight with cartridge	18.1 lbs