Check Your Personal New Voice Messages
To find out if you have new voicemail messages, look for one of these signs:
• The light strip on your handset is solid red.
• The number of missed calls and voicemail messages is displayed on your screen. If you have more than
99 new messages, a plus (+) sign is displayed.
• An exclamation mark (!) indicates urgent voicemail messages.
Cisco IP Phone 6800 Series, 7800 Series, and 8800 Series: You will also hear a stutter tone played from your
handset, headset, or speakerphone when you use a phone line. This stutter tone is line-specific. You only hear
it when you use a line that has voice messages.
Cisco IP Conference Phone 7832 and 8832: You will hear a stutter tone played from the speakerphone when
you use the phone line. You only hear it when the line has a voice message.
Access Your Personal Voicemail
Procedure
Step 1 Press Messages or Messages.
Step 2 Do one of the following actions:
• 6800: Press Messages or Messages.
• 7800 and 8800: Press Messages .
• 7832 and 8832: Press Messages.
Step 3 Follow the voice prompts.
For details on voicemail features and PIN rules, see Set up and manage your voicemail.
Note
Access Your Personal Audio Voicemail
Depending upon how your administrator has set up your phone, you can retrieve your personal voicemail
without viewing a list of messages. This option is useful if you prefer a list of voicemail messages, but you
occasionally access your messages without the visual prompts.
Procedure
Step 1 In the screen, press the Audio softkey.
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
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Voicemail
Check Your Personal New Voice Messages