Step 2 Select None from the list and press Set.
Service Interruption Message on Home Screen
When Webex cloud server is not available, you will see Service interruption notification on the phone home
screen and the line status shows the survivability icon. During this situation, phone gets connected to the Site
Survivability Gateway (SGW) so that you can use at least basic calling features. SGW services are deployed
within your local network, hence, the phone supports only basic calling features. If you check the line status,
it shows Interrupted. To view the line status, see View the Line Status, on page 54.
When you experience this issue, your administrator can help troubleshoot.
Phone Web Page
You can customize some phone settings with the phone web page, which you access from your computer.
Your administrator gives you the page URL, your user ID, and password.
In the phone web page, you can control features, line settings, and phone services for your phone.
• Phone features include speed dial, do not disturb, and your personal address book.
• Line settings affect a specific phone line (directory number) on your phone. Line settings can include
call forward, visual and audio message indicators, ring patterns, and other line-specific settings.
The following table describes some specific features that you configure using the phone web page.
DescriptionFeatures
You specify the number that will receive calls when call forward is enabled on the
phone. Use the phone web page to set up more complicated call forward functions, for
example, when your line is busy.
Call forward
You assign phone numbers to speed-dial numbers so that you can quickly call that
person.
Speed dial
You assign a ringtone to a specific line.Ringtone
You add a contact to your personal directory with phone web page.Personal directory
contact
You set up an HTTP proxy for the phone to connect to the internet.HTTP proxy
You set up the phone to connect to the network through a VPN sever.VPN connection
Related Topics
Forward Calls with the Phone Web Page, on page 73
Speed Dial, on page 63
Assign a Ring Tone with the Phone Web Page, on page 163
Add a New Contact to Your Personal Address Book with Phone Web Page, on page 108
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
24
Your Phone
Service Interruption Message on Home Screen
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